I think my carrier might be defective, what should I do? October 17, 2018 22:48 Updated Follow Find all of the information that you need on filing a warranty claim here. Related articles What is your return policy? Can I exchange my carrier for another color? Can I cancel my order? What is your warranty policy? My carrier has been damaged and needs repair, what should I do? Comments 0 comments Please sign in to leave a comment.